Frequently Asked Questions

GENERAL      SYSTEM      ACCOUNT

  GENERAL

Please call our office at 04-5060185/86 during office hour (9.30am - 6.30pm) to seek for assistance.

 

Password 1 is for login purpose while Password 2 is for registration, upgrade status, product pin, purchase pin, e-wallet withdrawal and product redemption purposes

 

Password 1 and Password 2 will sent to your registered email after your membership registration have been done.

 

You must reset your password before make any redemption.

 

The system will automatically ask you to change the password for the first time login, if you are not login for the first time, please click on “Change Password 1” or “Change Password 2”.

 

Please download the C2 Form from our website and fax or email to This email address is being protected from spambots. You need JavaScript enabled to view it. after fill in.

 

Product Pin is used for package registration.

 

To maintain for unilevel bonus and will be transferred into redemption which can be used for product redemption.

 

Please send an email to Ms. Ashley (This email address is being protected from spambots. You need JavaScript enabled to view it.) which included your member ID, name, a copy of cash bill and picture which can clearly show the damage item.